Coverage Guarantee

A WiFi Solution that works as it should. Guaranteed.

Novahub recognises that WiFi is no longer a luxury.

For most people and most businesses, it’s an absolute “must have” which customers demand and expect.

Why is guaranteed WiFi coverage important?

WiFi is technically difficult for many organisations to set up and manage internally.  If not scoped and deployed to a high standard, your WiFi solution will not work as it should.

‘Black spots’ in important areas, where the signal is weak or is affected by congestion and interference, will result in frustrated users with a poor experience.

To ensure the best and most reliable coverage, your Novahub WiFi solution comes with our WiFi Coverage Guarantee.

Coverage area

Defined coverage areas where acceptable target signal levels will apply as set by Novahub.

Signal strength

The target signal strength which applies for at least 85% of the target coverage area over 85% of the time as measured by Novahub.

Exclusions

Target signal strength guarantee does not apply where coverage is limited due to factors outside Novahub’s control (e.g. interference, signal blocking materials and objects or restricted physical access).