Privacy Policy

Novahub Privacy Policy

1  Scope of Policy

This Privacy Policy applies to Novahub Ltd. ‘We’ or ‘Us’ or ‘Novahub’ refers to Novahub Ltd. This privacy policy may be changed by Novahub at any time. Any revised policy will be loaded to this page.

This policy, and any additional terms of use incorporated by reference into the EULA applies to your access and use of the Novahub service (the Service). This policy sets out the basis on which any personal data We collect from you, or that you provide to us, will be processed by us. For the purpose of the Data Protection Act 1998, the data controller is: Novahub Ltd, The Bradfield Centre, 184 Cambridge Science Park, Milton Road, Cambridge, CB4 0GA, UK.

2  Data Protection

We are committed to respecting your privacy and will ensure that your personal information is treated in full confidence and in accordance with the Data Protection Act 1998. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Policy. For full data protection compliance, we have registered with the Information Commissioner’s Office (ICO), ref. no: Z3015347.

3  Use of Information

We may collect the following information:

3.1  name and job title

3.2  contact information including email address

3.3  demographic information such as postcode, preferences and interests

3.4  other information relevant to customer surveys and/or offers

We will use any information provided by you in the course of our dealings with you to fulfil your orders and requests, and to provide a more personalised service. We may use this information to refine our service and site to help you, sending you appropriate marketing communications and updating our records. We will not pass on information about you to any third parties, unless it is necessary for us to do so in order to meet your request or service. You can opt out of any marketing communication by emailing us on

4  Security

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

5  Cookies

As with other websites, this website uses cookies to enhance the usability of our site and enable continuous improvements. They are used by us to evaluate broad trends across many anonymous users and allow us to tailor the website around your preferences, and measure usability of the website. Cookies are files that store information on your hard drive or browser allowing us to recognise that you have visited our website before. Most browsers automatically accept cookies. However, you can set your browser options so that it will not receive cookies, and you can also delete existing cookies from your browser. To find out more about cookies and how to delete them, visit the site:

6  Links to Other Sites

This website may contain links to other web sites of interest. However, we do not have any control over other sites and cannot be responsible for the protection and privacy of any information which you provide whilst visiting these other sites, and such websites are not covered by this Privacy Policy. Visitors should consult the other website’s privacy policies.

7  Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

7.1  whenever you are asked to fill in a form on the website, unless the form explicitly states it will not be used for marketing purposes, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

7.2  if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please email us on If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above email address. We will promptly correct any information found to be incorrect.

Version 4.0 – October 2021