novahub Support & Customer Service

novahub customer service is available through our dedicated UK helpdesk and support team which is available 24 hours, 7 days a week, 365 days a year.

Your system is also backed-up with our remote pro-active monitoring to identify and enable us to act quickly to any potential problems.

Included Features

  • 24/7 365-day helpdesk
  • UK based call centre
  • Remote pro-active monitoring

Optional Broadband

  • ADSL
  • Bonded-DSL
  • Fibre Broadband (FTTC)
  • Leased Lines
  • Telephone Lines

More Support & Services

Support Packages

Further support packages are available which can support onsite SLA response times during working hours, or out-of-hours cover, if needed.

Outdoor Installation

We can deploy systems which provide outdoor WiFi coverage, including wireless links to reach areas where cabling is not possible.

Event Hire

We can provide WiFi coverage temporary events, including temporary broadband where needed.


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